We have a 30-day return policy, which means you have 30 days after pre-ordering your item to request a return.
To be eligible for a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
We will notify you once we’ve received your email refund request and let you know if the refund was approved or not. The only grounds for not approving a return is if the email request was sent longer than 30 days after the pre-order. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.